Which website chatbots does AI recommend?

How often each brand is named

The share of answers that name each brand we track here, with its 95% interval. A brand named in a question doesn't count for that question, so some brands have fewer answers.

1. 1Tidio70%318 of 45754% to 82%
2. 2Intercom63%286 of 45651% to 73%
3. 3Chatbase43%197 of 45832% to 55%
4. 4Zendesk37%180 of 48828% to 47%
5. 5Botpress31%152 of 48819% to 46%
6. 6Crisp23%114 of 48812% to 40%
7. 7Gorgias23%110 of 4889.8% to 44%
8. 8SiteGPT15%73 of 4888.2% to 26%
9. 9Chatling6.1%30 of 4882.4% to 15%
10. 10Boei5.7%28 of 4883.1% to 11%
11. 11Asktopusours4.1%20 of 4881.8% to 9.0%
12. 12Karla0.7%3 of 4600.1% to 3.6%

Who leads on each engine

The brand each engine names most, and in how many of that engine's answers.

• ChatGPT

  Tidio

  in 76% of 58 answers

• Google AI Overviews

  Tidio

  in 58% of 55 answers

• Google AI Mode

  Tidio

  in 70% of 56 answers

• Bing AI Mode

  Tidio

  in 67% of 15 answers

• Gemini

  Tidio

  in 77% of 57 answers

• Perplexity

  Tidio

  in 65% of 55 answers

• Claude

  Intercom

  in 62% of 58 answers

• Grok

  Tidio

  in 83% of 54 answers

Also named

Brands the engines named that likely compete here but aren't in the table, with the number of answers naming them. Only one of our two counting methods finds them, so they get no rate.

• CustomGPT.ai 51 answers
• Wonderchat 49 answers
• Shopify Inbox 47 answers
• HubSpot 46 answers
• ManyChat 43 answers
• Freshdesk 41 answers
• Voiceflow 39 answers
• Help Scout 38 answers
• Landbot 32 answers
• Drift 31 answers

Sites the engines cite most

Each site counted once per answer that cites it.

1. chatbase.coChatbase's site91 answers
2. sitegpt.aiSiteGPT's site71 answers
3. tidio.comTidio's site65 answers
4. intercom.comIntercom's site56 answers
5. eesel.ai53 answers
6. botpress.comBotpress's site52 answers
7. chatbot.com44 answers
8. wonderchat.io43 answers
9. boei.helpBoei's site39 answers
10. reddit.com36 answers

The 16 questions we asked

• What is the best AI chatbot for a small business website?United States, English
• best ai chatbot for websiteUnited States, English
• Which AI chatbot should I use for my webshop?United States, English
• best AI chatbot for a Shopify storeUnited States, English
• What are the best Chatbase alternatives?United States, English
• What are good alternatives to Tidio?United States, English
• Intercom Fin alternatives for small businessesUnited States, English
• Is there a GDPR compliant AI chatbot for my website?United States, English
• How much does an AI chatbot for a website cost?United States, English
• Which AI customer service chatbot can answer questions from my own website content?United States, English
• best RAG chatbot for a websiteUnited States, English
• AI chatbot that hands conversations over to a human by emailUnited States, English
• Hvad er den bedste AI chatbot til en hjemmeside?Denmark, Danish
• Hvad koster en AI chatbot til hjemmesiden?Denmark, Danish
• Hvilke alternativer er der til Karla chatbot?Denmark, Danish
• ¿Cuál es el mejor chatbot con IA para una página web?Spain, Spanish